Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Collow, Inc. ("Collow," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").
This policy applies to all users of Collow's platform, including our mobile applications, website, and any related services. By using our Service, you agree to the collection and use of information in accordance with this policy.
| Data Type | What We Collect | Purpose |
|---|---|---|
| Account Information | Name, email address, phone number, profile picture | Account creation and management |
| User Content | Posts, comments, messages, photos you share | Providing and improving the Service |
| Communication | Support requests, feedback, survey responses | Customer support and service improvement |
We may receive information about you from:
We use your information for the following purposes:
We may share your information in the following circumstances:
Information you choose to make public (such as posts and comments) will be visible to other users and places you follow.
Places may see that you follow them and your interactions with their content, but they cannot access your personal contact information unless you choose to share it.
We work with trusted third-party companies that help us operate our Service:
We may disclose your information if required by law or in response to:
If Collow is acquired or merged with another company, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your personal information:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
You have the following rights regarding your personal information:
Request access to the personal data we hold about you
Update or correct inaccurate personal information
Request deletion of your personal data and account
Request a copy of your data in a structured format
Unsubscribe from marketing communications
Manage notification preferences and privacy settings
You can exercise most of these rights directly through the app settings or by contacting us at privacy@collow.com. We will respond to your request within 30 days.
Collow is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
For users between 13 and 18, we recommend parental guidance and supervision when using our Service.
Collow is based in the United States, and your information may be transferred to, stored, and processed in the United States and other countries. We ensure appropriate safeguards are in place for international transfers in accordance with applicable privacy laws.
We retain your personal information for as long as necessary to:
When you delete your account, we will delete your personal information within 30 days, except for information we are required to retain for legal reasons.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@collow.com
Address: Collow LLC
Attn: Privacy Officer
Washington, DC
For EU residents, you also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.