Get in Touch

We're here to help! Whether you have questions, feedback, or need support, we'd love to hear from you.

How to Reach Us

Choose the best way to connect with our team

📧

Email Support

For general questions, technical support, or feedback about the app.

support@collow.com
🏢

Business Inquiries

For partnerships, business development, or press inquiries.

business@collow.com
🏪

For Places & Businesses

Want to claim your place or learn about business features? We can help.

places@collow.com

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Frequently Asked Questions

Quick answers to common questions

How do I claim my business on Collow?
Email us at places@collow.com with your business name, address, and proof of ownership. We'll help you get set up with a verified business account.
I'm having trouble with the app. What should I do?
First, try restarting the app and checking for updates. If the problem persists, use the in-app support chat or email support@collow.com with details about the issue.
How can I suggest a new feature?
We love hearing from users! Send us your ideas through the contact form above, select "Feature Request" as the subject, or use the feedback option in the app.
Can I delete my account?
Yes, you can delete your account anytime through the app settings or by emailing support@collow.com. All your data will be permanently removed.
Is Collow free to use?
Yes! Collow is free for users to download and follow places. Some advanced features for businesses may have premium options.
How do I report inappropriate content?
Use the report button on any post or contact us immediately at support@collow.com. We take community safety seriously and review all reports promptly.